Privacy policy

Who we are

This website is operated by DML (Distribution matériaux Lavoie), 920, rue Vernon, Gatineau (QC) J9J 3K4.

For any question about your personal information, write to Coralie Lavoie, person in charge of the protection of personal information, at coraliel@distributionlavoie.ca.

Information we collect

When you fill in the estimate request form, we collect only what you send us:

• full name, company, email and phone number
• job site city, project type and fulfillment preference
• your project details or materials list

Why we use it

We use this information to respond to your request, prepare your estimate and contact you. We do not sell it.

Cookies and analytics

This site does not use analytics or advertising cookies without your consent. If you click “Accept all”, measurement and advertising tools (for example Google) may be enabled. Your choice is stored in your browser and you can change it at any time with the “Cookie settings” link at the bottom of every page.

Who we share it with

Messages sent through the form pass through our provider Formspree so that they reach us. These providers, as well as our host, may process information outside Québec. We do not share it with anyone else without your consent, unless the law requires it.

How long we keep it

We keep your information for as long as needed to handle your request and follow up, then we destroy or anonymize it.

Your rights

You may ask to access, correct or delete your information, and withdraw your consent, by writing to coraliel@distributionlavoie.ca. If you believe your rights are not being respected, you may file a complaint with the Commission d'accès à l'information du Québec.

Changes

We may update this policy. The date of the last update is shown at the top of this page.